Welcome to Our Help Site

• My ambassador code isn't working

• How do I change my address?
• How do I change my email?
• How do I change my payment method for Shop Pay installments?
• How do I unsubscribe from emails?

• After a few washes, my item is damaged
• Misprint/flaw
• My item arrived damaged/defective

• Are items taxed if purchased outside of the United States?
• Are your products made ethically/eco-friendly?
• Can I edit/cancel my order?
• Do you offer bulk discounts?
• Forgot to use coupon code
• I never received an order confirmation email
• I received wrong size/item

See all articles in Order/Products →

• Bought as gift/No order no.
• Can I exchange for a different size?
• Can I return/exchange an item that was on sale?
• Can I return my item?
• Dissatisfied with printing/coloring
• Exchange, but no longer in stock
• Exchange for limited stock item

See all articles in Returns/Exchanges →

• Missing package
• Tracking stops

• Can I return my subscription box?
• How do I cancel my subscription box?
• How do I get on the waiting list?
• I changed my address, but I still haven't received my box
• My box is lost in the mail/missing package
• My shipping address/billing info changed
• My tracking hasn't moved/box is delayed

See all articles in Subscription Box →