Order/Products

• Are items taxed if purchased outside of the United States?

  Yes! At the time of delivery, the customer is responsible for taxes due based on where order was purchased.

• Are your products made ethically/eco-friendly?

  We are a local company based in Pittsburgh, Pennsylvania! Our shirts are personally designed by our staff members and printed at our warehouse in Oberlin, Ohio. Our scrubs are also made in the USA! If you need information on a specific product, please email us at info@dentalhygienenation.com, and...

• Can I edit/cancel my order?

  Our warehouse immediately starts working on your order after it is placed, therefore orders cannot be edited or canceled. This includes both addresses and items in the order.

• Do you offer bulk discounts?

  Sure do! If you have a particular design you'd like to order in bulk, we'd be happy to discount your order. Bulk orders must total $200 or more to qualify for discount pricing. Only current designs offered on our site are available for bulk discount purchase. Please email info@dentalhygienenation...

• Forgot to use coupon code

  Please email us at info@dentalhygienenation.com to make us aware that you neglected to use your coupon code and we will honor that code by refunding the discounted amount. You will then receive an email refund notification.

• I never received an order confirmation email

  Please check your spam/junk folder to see if your email landed there. If not, please email us at info@dentalhygienenation.com to make us aware and we will resend your order confirmation.

• I received wrong size/item

  Please email us at info@dentalhygienenation.com to make us aware of the error in your order and we will arrange for a reshipment of the correct item.  You will receive an email confirmation with tracking as soon as it ships. In the meantime, you can keep the incorrect item, or give to a friend.

• Item is out of stock

  You can sign up for Out of Stock notifications by clicking "Notify Me When Available" located on the product page. If you prefer more information on the stock of a specific product or this feature, please email us at info@dentalhygienenation.com to inquire.

• Item missing from my order

  Please email us at info@dentalhygienenation.com to make us aware of the error in your order and we will arrange for a shipment of the missing item.  You will receive an email confirmation with tracking as soon as it ships.

• When will I receive my order?

  FULFILLMENT TIME: U.S. orders: from the time the order is placed please allow 3-5 business days to receive your item. international orders: please allow 7-45 *business* days to receive your item due to COVID-19. shipping times are not guaranteed with international first class shipping. for guar...

• Why is my T-shirt so large?

  As stated on the product page, our T-shirts are unisex, which is why we suggest that ladies size down. There is also a size chart on all products for your convenience. If you prefer to exchange, please click here to complete a Returns/Exchange form. As soon as we receive your form, we will email ...